AI Tools for Customer Service

Attentive AI Data & Analytics

Paid

AI SMS marketing platform for ecommerce customer engagement.

ActionIQ AI Data & Analytics

Paid

Enterprise customer data platform with AI for marketing orchestration.

SuccessPlay AI Text Generation

Freemium

Writes playbooks for common customer lifecycle stages like onboarding and renewal.

Broadly AI SEO & Marketing

Paid

AI customer experience platform for local businesses.

Totango AI SEO & Marketing

Paid

AI customer success platform for managing health scores.

FoodAllergy AI Healthcare & Legal

Free

Answers customer allergy questions by scanning menus for allergen-containing ingredients.

Ortto AI SEO & Marketing

Freemium

AI customer journey platform for data-driven marketing.

mParticle AI SEO & Marketing

Paid

AI customer data platform for mobile-first businesses.

Simon Data AI SEO & Marketing

Paid

AI customer data platform for cross-channel activation.

Dynamics 365 AI Customer Service & Sales

Paid

Microsoft Flexibles 365 with Copilot AI for CRM and ERP.

BlueConic AI Data & Analytics

Paid

Customer data platform with AI for building unified customer profiles.

Avoma AI Customer Service & Sales

Freemium

AI meeting assistant for recording, transcribing and analyzing customer calls.