AI Tools for Customer Service

EspoCRM AI Customer Service & Sales

Free

Open-source AI CRM for business customer management.

Segment AI Design & Creative

Paid

Twilio Segment AI customer data platform for analytics.

Hiver AI Productivity & Workflow

Paid

AI Gmail-based help desk for customer support teams.

Yuma AI Customer Service & Sales

Paid

AI customer service automation that integrates with Shopify.

Kustomer AI Customer Service & Sales

Paid

AI-improved CRM for omnichannel customer service and engagement.

Tidio Customer Service & Sales

Freemium

AI chatbot and live chat platform for customer support automation.

Gladly AI Customer Service & Sales

Paid

Radically personal customer service platform with AI task automation.

JivoChat

Freemium

JivoChat is an all-in-one business messenger with AI chatbot, live chat, phone calls, and email unif...

Avoma Productivity & Workflow

Freemium

Avoma is a complete AI meeting assistant and conversation intelligence platform designed for sales a...

Drip

Paid

Drip is an e-commerce email and SMS marketing platform with AI segments, predictive analytics, and p...

EscalationAI Productivity & Workflow

Freemium

Drafts escalation plans and communication templates for at-risk accounts.

Insightly AI Customer Service & Sales

Freemium

AI CRM for managing projects and customer relationships.